Privacy policy

Privacy Policy

Last Updated: July 3, 2025

Prairie Lace ("we," "us," or "our") operates this website and online store, providing customers with a curated and modern shopping experience (the “Services”). Our boutique is powered by Shopify, which enables us to securely offer our products and services. This Privacy Policy explains how we collect, use, and share your personal information when you access our site, place an order, or interact with us in any way.

By using our website and Services, you agree to the practices described below.

Information We Collect

We collect personal information that helps us deliver a smooth and secure shopping experience. This includes:

  • Contact Information: Name, shipping/billing address, email, and phone number

  • Payment Details: Credit/debit card information, payment method, transaction records

  • Account Information: Login credentials, preferences, saved items

  • Order History: Items viewed, added to cart, purchased, returned, or exchanged

  • Device & Browsing Info: IP address, browser type, device details, referral links

  • Communication Details: Messages you send to us (e.g., customer service or order inquiries)

How We Collect It

We may collect your personal information:

  • Directly from you (e.g., when placing an order or signing up for emails)

  • Automatically through cookies and tracking tools

  • From Shopify and third-party services we use to operate our boutique

  • Through marketing or advertising platforms (e.g., when you engage with our content)

How We Use Your Information

We use your information for purposes including:

  • Processing Orders: Confirming, shipping, and tracking your purchases

  • Account Management: Creating and maintaining your customer profile

  • Customer Support: Responding to your messages and resolving issues

  • Marketing: Sending promotional emails or ads based on your preferences and activity

  • Fraud Prevention & Security: Protecting our store and your information

  • Legal Compliance: Meeting legal and regulatory obligations

Sharing Your Information

We may share your information with trusted third parties:

  • Shopify: Our ecommerce platform that powers our store

  • Payment Processors: To complete transactions securely

  • Shipping Providers: To deliver your orders

  • Marketing Partners: To personalize your shopping experience and ads

  • Legal Authorities: When required to comply with laws or enforce our terms

Shopify’s Role

Our store is hosted on Shopify, which collects and processes personal data to help run our boutique. Shopify may use your information to support their platform, security measures, or personalized experiences across their network of merchants.

To learn more about how Shopify handles your data, please visit their privacy policy:
👉 Shopify Privacy Policy

Cookies & Tracking Tools

We use cookies and similar technologies to:

  • Understand how visitors use our site

  • Personalize your experience

  • Remember your preferences and cart contents

  • Deliver targeted advertisements

You can control cookie settings in your browser at any time.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Opt out of targeted advertising or marketing emails

  • Request a copy of your data (data portability)

  • Withdraw consent or object to data processing

To exercise these rights or make a request, contact us using the details below.

Security of Your Information

We take steps to protect your information, but no system is 100% secure. Please avoid sharing sensitive data via email or insecure channels. You’re responsible for keeping your login information confidential.

Children’s Privacy

Prairie Lace does not knowingly collect personal information from anyone under the age of majority. If a child has submitted personal data, a parent or guardian may contact us to request its deletion.

International Use

If you’re accessing our website from outside Canada, be aware that your data may be transferred to, stored in, or processed in other countries where privacy laws may differ.

Changes to This Policy

We may update this Privacy Policy occasionally. The latest version will always be posted here with the “Last Updated” date. Please check back periodically for updates.

Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us at:

📧 prairielaceboutique@gmail.com
📍 Prairie Lace Boutique